1. Information We Collect

When you connect with NutriJiva, whether by browsing our website, signing up for updates, or using our services—we may collect:

• Personal Information: such as your name, email address, phone number, shipping/billing details, or payment information when you make a purchase or register with us.

• Wellness Preferences & Inputs: if you choose to share information about your health goals, dietary choices, or lifestyle preferences while using our tools and resources.

• Technical Information: including IP addresses, browser type, device details, and cookies that help us improve your browsing experience.

2. How We Use Your Information

Your data is used with respect and intention, to serve you better. We may use it to:

• Provide and personalize your experience with our services.
• Send updates, wellness tips, offers, or brand communications (only if you’ve opted in).
• Process orders, transactions, and customer support requests.
• Improve our website, tools, and overall brand experience.
• Ensure safety, compliance, and protection against misuse or fraud.

3. Sharing of Information

NutriJiva does not sell, rent, or trade your personal information to any third party. We may only share your data with:

• Trusted Service Providers: such as payment gateways, logistics partners, or IT providers who help us deliver our services.
• Legal Authorities: if required by law, regulation, or to protect the rights and safety of our community.

All third parties we work with are required to protect your data with the same respect we do.

4. Data Security

We treat your information like nourishment for the soul—valuable and deserving of protection. NutriJiva uses secure technologies, encryption, and strict protocols to safeguard your data against unauthorized access, alteration, or misuse.

However, please note that no digital system is 100% secure. We commit to doing our best to protect your data while encouraging you to use strong passwords and practice safe digital habits.

5. Your Choices & Rights

You are always in control of your data. You have the right to:

• Access, update, or correct your personal information.
• Opt-out of receiving marketing communications at any time.
• Request deletion of your data from our systems (subject to legal or transactional requirements).
• Withdraw consent for non-essential data collection.

To exercise your rights, you can contact us at hello@nutrijiva.in.

6. Cookies & Tracking

NutriJiva uses cookies and similar technologies to improve your browsing experience, remember preferences, and understand how our community engages with us. You may choose to disable cookies through your browser settings, but some site features may not function as intended.

7. Children’s Privacy

NutriJiva does not knowingly collect personal data from children under 16 years of age. If you believe a child has shared information with us, please contact us immediately, and we will take steps to remove it.

8. Policy Updates

Just as we continuously evolve to bring you better wellness experiences, this Privacy Policy may be updated from time to time. Any changes will be reflected here with a new effective date. We encourage you to review it periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you can reach us at:

NutriJiva
📧 hello@nutrijiva.in
📍 Pune City, Maharashtra, India